15% off when you buy any 2 items

FAQ

RETURN & REFUND

1. I received the wrong item, what should I do?

We apologize for any inconveniences and we’d be delighted to help you right away by offering a free replacement order.

Please see our return and refund policy for further instructions.

If none of the above answers your question, please contact us for further support.

2. I’m not satisfied with the printing quality, what should I do?

You’re not in love with your product, we will find a way to help you sort this out! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our return and refund policy for further details.

3. I ordered the wrong size or color, what should I do?

You can request order modifications or a cancellation within 04 hours after your order has been placed.

Please contact our Customer Service at sales@seseable.com or drop us a line at +1 (432) 287-9828 or +1 (866) 686-0366.

After 4 hours, your order has already been put into production and can no longer be modified. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.

SHIPPING & DELIVERY INFO

1. International buyers: What about customs? Will I be charged for duties or customs when my package arrives in my country?

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be.

2. How much is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue the shipping method.

Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

3. I never received my package, what should I do?

If your item has not arrived within 30 days, contact our supporter through our Contact Us page and we will do our best to help you!

4. Can I track my package?

A Tracking Number will be sent to you by email a few days after your order has been placed. We also provide a tracking order page so that you can check it by yourself. If you haven’t received your tracking number within the time frames below, please contact our help support team here and we’ll be happy to assist!

Please note:

  • It may take up to 24h for your package to show up in the forwarder's tracking system.
  • For international orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

5. When can I expect to receive my package?

Every single item on Seseable.com is custom printed just for you, and it will take us 1-3 business days to process your order.

Please note: Some of the items in our catalog are so popular that the shipping times may take longer than the estimates below.

Singapore Shipping Time Estimates

  • Standard Shipping: 2-4 business days from the date the order was processed

US Shipping Time Estimates

  • Standard Shipping: 3-7 business days from the date the order was processed

International Shipping Time Estimates

  • Standard Shipping: 7-10 business days from the date the order was processed

PAYMENT

1. What is the type of currency Seseable.com is using?

All our prices are in US dollars.

2. When will my card be charged?

Just after your order has been successfully placed.

3. What type of payments do you accept?

We accept Paypal as the primary payment method.

GUARANTEE

1. Do you offer a 100% satisfaction guarantee?

All of our products are carefully inspected for quality and we will reprint any flawed apparel. Get in touch with us for any damaged item, poor-quality printing, or incorrect item free of charge. Please see our return and refund policy for further details.

At Seseable.com we really value our customers and if none of the above answers your questions, feel free to contact us by email at sales@Seseable.com.

2. How Secure Is My Personal Information?

Seseable.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

MY ORDER

1. I placed my order, but I have not received my confirmation email yet.

First, double-check your spam folder and other email accounts.

Can’t find it? No panic, just contact us and one of our customer representatives will help you!

2. I changed my mind, can I cancel or modify my order?

You can request order modifications or a cancellation within 04 hours after your order has been placed.

Please contact our Customer Service at sales@seseable.com or drop us a line at +1 (432) 287-9828 or +1 (866) 686-0366.

After 4 hours, your order has already been put into production and can no longer be modified. Buyers assume all risks when choosing the wrong style and size of their purchase, no return or refund is accepted in this case. To help you select the right product, we have provided the size chart and detailed description in each product page. You can read more about order modification and cancellation in our Return & Refund policy.

3. I’m so excited to receive my order! How do I check my order status?

Just enter your order information on the Order Tracking page (in footer) to track your order status.

4. How do I place my order?

Simply choose your style in the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!